Privacy Policy

Welcome to West Central Community Action (the "Site")

We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by West Central Community Action (collectively, "Programs") ("Applicants").

"Personally Identifiable Information"
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Applicants: the names, addresses, phone numbers, email addresses and social security numbers of our Applicants.

What organizations are collecting the information?
In addition to our direct collection of information, the information may also be shared with state and federal agencies when needed to process an application for state and federal programs.

How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings. We may email Visitors and Applicants about information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Applicants in response to specific inquiries, or to provide requested information.

With whom may the information maybe shared?
We may share aggregated information about our Visitors, including the demographics of our Visitors and Applicants, with our affiliated agencies.

How is Personally Identifiable Information stored?
Personally Identifiable Information collected by West Central Community Action is securely stored and is not accessible to third parties or employees of West Central Community Action except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Applicants may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select.

How does West Central Community Action use login information?
West Central Community Action uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Applicants on the Site?
West Central Community Action has entered into and will continue to enter into partnerships and other affiliations with a number of programs and grantors. Such programs and grantors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Applicants for program eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Applicants.

How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Applicants is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Applicants for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Applicants may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What happens if the Privacy Policy Changes?
We will let our Visitors and Applicants know about changes to our privacy policy by posting such changes on the Site.

Links
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

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